Special Offers - Wendell Water Damage Restoration

How We Price Damage Restoration Work

Every job at Wendell Water Damage Restoration is priced job-by-job off a free written estimate. No hourly rate. No plan to join. No subscription to consider. You get a single number, confirmed in writing, before anyone picks up a tool.

Call (940) 466-4354

That matters more than it sounds. Damage restoration work is stressful enough without a bill that keeps climbing as the crew works. When you see the written price upfront, you know exactly what you’re agreeing to. If we find something unexpected once we’re inside a wall or under a floor, we stop, we tell you, and we put the new scope in writing before we go any further. The number on the estimate is the number on the invoice. That’s not a policy we’re proud of – it’s just how this should work.

What a Visit Actually Costs You to Find Out

Nothing. The estimate visit is free.

Here’s what it includes: a technician walks the affected area, assesses the damage, checks moisture readings where applicable, and puts together a written scope of work specific to your situation. The visit typically takes under an hour. At the end of it, you have a written price in hand and a clear explanation of what the work involves. You can say yes, say no, or say you need a day to think about it. No pressure either direction. The estimate is yours to keep either way – and it costs you nothing to get it.

When People Usually Call Us

Restoration work tends to arrive in two flavors: it found you, or you found it.

The first kind is the 11 p.m. pipe burst, the washing machine supply line that let go while you were at work, the ceiling that started dripping during a hard rain. Those calls come in fast because the problem is actively getting worse. Water doesn’t wait, and the longer drywall and subfloor stay saturated, the more the job grows. We answer those calls live, around the clock, because water damage genuinely does not keep business hours.

The second kind is slower. A homeowner notices a musty smell in a closet they don’t open much, or spots discoloration along a baseboard that wasn’t there last season, or decides they want a professional set of eyes before listing a house. Those are the calls that come in on a Tuesday afternoon, unhurried, and they’re just as welcome.

Either way, the estimate process is the same: free, written, specific to what we actually find.

What You Can Expect From Us Either Way

Whether you’re calling at midnight or scheduling something two weeks out, the same standards apply.

Every job gets a written price before work starts – no exceptions. Every repair is covered by our 365-Day Done Right Promise: if it’s not done right, we make it right. That’s not a handshake deal. It’s stated in writing on every job. And if a repair fails, the second visit is free.

Our technicians are background-checked and uniformed, and you’ll know who’s arriving before they knock – not a name in a voicemail, an actual live arrival time you can track. We follow IICRC, RIA, and IFA standards on every job and use professional drying equipment from Dri-Eaz, Phoenix, XPOWER, B-Air, and Injectidry – the same equipment used on large commercial loss sites. Blake Sorensen has run jobs under these standards since Wendell was founded in 2006, and that expectation runs through every crew we send.

We also document the work. Before and after photos are sent to you by text as the job progresses. Your adjuster gets the same visibility you do.

Common Questions

Is the estimate really free?

Yes – completely. A technician comes out, assesses the damage, and gives you a written price. You owe nothing for that visit regardless of whether you book the work. We’d rather earn the job by being straightforward about what it involves than pressure anyone into a decision.

Do you offer financing or a monthly payment plan?

No, and that’s deliberate. We price each job off a free written estimate, and the number we put in writing is the number you pay when the job is done. There’s no financing product, no plan to sign up for, and no interest rate to read the fine print on. If you want to know what the work will cost, the estimate tells you – clearly, before anything starts.

Can I use more than one offer at the same time?

One offer applies per household per visit. If you’re not sure which one makes the most sense for your situation, just ask when you call – a live person will walk you through it in plain language, not a policy manual.

Does the price change once you’re already here?

No. The written estimate is the price. If a technician opens a wall and finds something that wasn’t visible during the initial assessment, we stop and re-quote before doing anything additional. You approve the new scope in writing, or we don’t proceed. The number you agreed to doesn’t move without your sign-off.

Get Your Free Estimate

Call (940) 466-4354 – a live person answers every call, any hour of the day or night. Prefer to book on your phone? Request your estimate online and get a confirmed arrival time you can track. Either way, you’ll have a written price before anyone starts work.

Written by Blake Sorensen, Owner & Lead Restoration Technician at Wendell Water Damage Restoration, serving homeowners nationwide since 2006.